questions and answers
Frequently Asked Questions
Find answers to the most common questions about our earthmoving and excavation services, project timelines, costs, and more. Got more questions? We’re here to help!
frequently asked questions
Digging Deeper, Answers to Your Top Mining Questions
Welcome to Dirtworks’ FAQ page! We’ve answered some common questions to help you understand our services and how we can assist with your project. If you have any other questions, please don’t hesitate to contact us. We’re here to help!
What services does Dirtworks offer?
We provide a wide range of earthworks and excavation services. Our offerings include site preparation, which involves cutting and levelling land to prepare for building projects. We specialise in precision trenching for utilities like water, gas, and electricity, ensuring efficient and accurate installations. Our land clearing services help remove trees, shrubs, and debris to get your land ready for development or farming. We also construct durable driveways and access roads through our access solutions, enhancing the functionality and value of your property. For larger projects, we handle civil excavation, supporting infrastructure developments like roads and utilities. Additionally, we offer safe and efficient demolition work, tearing down structures to make way for new construction.
Who do you work with?
We work with a diverse range of clients, including homeowners planning construction or renovations. Builders and developers rely on our services for reliable excavation and earthworks on their projects. We assist farmers and landowners who require land clearing, access roads, or other earthmoving services. Local councils and government agencies also partner with us for infrastructure projects and public works.
How do I get a quote for my project?
Getting a quote is easy! You can call us at 0400 567 891 to speak directly with our team. Alternatively, you can fill out our online form, and we'll get back to you promptly. We'll discuss your project details and provide a free, no-obligation quote tailored to your needs.
What areas do you serve?
We're based in Ballarat and serve surrounding areas within a 50km radius. This includes suburbs and towns like Wendouree, Sebastopol, Buninyong, Creswick, Daylesford, and many more. Our team is familiar with the local area and regulations, ensuring efficient and compliant service.
Are you licensed and insured?
Yes, we are fully licensed and insured. Our team is trained to industry standards, and we comply with all legal requirements. You can have peace of mind knowing your project is in safe and professional hands.
About Our Services
What is site preparation, and why do I need it?
Site preparation involves cutting and leveling your land to create a stable base for construction. It's a crucial step because it ensures your building has a solid foundation, which is essential for the safety and longevity of any structure. Proper site preparation helps prevent issues like settling, shifting, or water drainage problems in the future.
Do you build driveways?
Yes, we specialise in building crushed rock driveways that are both durable and visually appealing. Our driveways are designed to withstand heavy use and harsh weather conditions. They enhance your property's accessibility and add to its aesthetic value.
What is laser grading, and how can it help my project?
Laser grading is a process that uses advanced laser technology to level the ground with high precision. This ensures a perfectly even surface, which is important for proper drainage, foundation stability, and overall project quality. By using laser grading, we can achieve better results more efficiently, saving you time and potentially reducing costs.
Can you help with demolishing a building?
Yes, we offer safe and efficient demolition services for small to medium-sized structures. Our team handles the entire process, including site cleanup, to prepare the area for your new construction. We adhere to all safety regulations to ensure the demolition is conducted responsibly.
Do you handle both residential and commercial projects?
Absolutely! We work on projects of all sizes, catering to both residential clients and commercial entities. Whether you're a homeowner planning a renovation or a developer working on a large-scale project, we have the expertise and equipment to meet your needs.
Project Planning
How long will my project take?
The timeline for your project depends on its size and complexity. Once we discuss your specific requirements, we'll provide a clear and detailed schedule. Our goal is to complete your project efficiently while maintaining the highest quality standards.
What do I need to do before you start work?
We'll guide you through any necessary preparations before we begin. This may include tasks like marking underground utilities to prevent any disruptions, ensuring access to the site for our equipment, and obtaining any required permits. We'll help you understand what's needed so the project can proceed smoothly.
Can you help with permits and approvals?
Yes, we can assist you in obtaining any necessary permits and ensure that all work complies with local regulations. Our experience with local councils and understanding of regulatory requirements allow us to navigate the approval process efficiently.
Pricing and Payment
How much will my project cost?
The cost of your project will vary based on factors such as the scope of work, site conditions, and specific services required. After discussing your project in detail, we'll provide a transparent and competitive quote that outlines all costs involved. We strive to offer fair pricing without compromising on quality.
Do I need to pay a deposit?
Typically, we require a deposit to secure your project in our schedule. The amount and payment terms will be clearly explained upfront. This deposit allows us to allocate resources and plan effectively for your project.
What payment methods do you accept?
We accept various payment methods for your convenience, including bank transfers, credit cards, and checks. We'll provide all the necessary details during the billing process.
Safety and Environmental Concerns
How do you ensure safety on the job site?
Safety is our top priority. Our team follows strict safety protocols to protect both our workers and your property. This includes regular equipment maintenance, staff training, and adherence to all Occupational Health and Safety regulations. We conduct risk assessments before starting work to identify and mitigate any potential hazards.
What steps do you take to protect the environment?
We are committed to environmentally responsible practices. This means we properly dispose of waste materials, recycle when possible, and minimize disruption to the surrounding area. We also take care to prevent soil erosion and protect local ecosystems during our work.
Do you handle hazardous materials like asbestos?
If we encounter hazardous materials such as asbestos during a project, we will halt work and recommend a specialised professional who is certified to handle and remove these substances safely. Your safety is paramount, and we follow all legal guidelines regarding hazardous materials.
Customer Support
How will you keep me updated during the project?
We believe in open and transparent communication. Throughout your project, we'll provide regular updates on progress and any important developments. You'll have a dedicated point of contact who is available to answer your questions and address any concerns.
What if I have concerns during the project?
Your satisfaction is important to us. If you have any concerns or questions at any point, please let us know immediately. We'll work closely with you to resolve any issues promptly and ensure the project meets your expectations.
Do you guarantee your work?
Yes, we stand by the quality of our workmanship. We offer guarantees on our services, and we'll discuss the specific terms related to your project. Our goal is to deliver results that you are completely satisfied with.
